Sales specialist

Duties: We are looking for a person who knows how to sell over the phone and wants to earn on the result.

Calling existing customers from the database in order to book a new visit or consultation.

Processing of incoming inquiries — social media, website, advertising campaigns — up to a confirmed reservation in the CRM system.

Follow-up of abandoned shopping carts in the melior.ee e-store: contacting the customer, answering questions, completing the purchase.

Informing customers about new services, campaigns and special offers (including Crazy Days, VIP days, seasonal campaigns, etc.).

Restoration of no-show or canceled reservations — bringing the customer back to a new time.

Planning repeat visits — inviting clients to a follow-up procedure according to the cycle of the procedure

Recording of all communication, results and customer feedback in CRM system alteg.io.

Close cooperation with administrators and marketing team — launching campaigns, meeting schedule, managing customer flow.

Daily and weekly reporting: calls made, bookings, conversion, turnover contribution.

Customer segmentation and prioritization — who to call first, who later, who to send a message to.

For our part, we offer: Performance-based remuneration — percentage of sales. The more bookings you bring to a confirmed appointment, the more you earn. There is no upper limit.

Remote work — you call from your home or from a place convenient for you. You only need a computer and a phone

Warm contacts — you work with people who already know our brand or have shown interest.

Flexible schedule — we agree on the number of hours and working hours according to your results and customer flow. It is well suited for a person who can manage himself independently.

Modern toolkit — CRM system alteg.io, where you can see all clients, history, call results and your earned commission in real time.

Introductory training on our services, procedures and products — you need to know what you're selling to sell well. The training takes place at the clinic or via Zoom.

A clear sales process and ready-made scripts — you don't start from scratch, but use a framework that already works.

Working with a well-known brand — 14 years on the market, 4.9 Google rating for the clinic in the center of Tallinn.

The remuneration is 100% result-based — a percentage from the client who came to the clinic and paid for the service. Reservations that do not materialize are not included in the calculation. This means that your income directly depends on how well you lead customers to a real visit.

Possibility of working at home: Yes