We are looking for you who want to help develop our services

Do you like working on developing and improving services based on specialist knowledge and analyzes of quality and efficiency?

Are you concerned that services and offers for vulnerable children, young people and families should be knowledge-based? Are you interested in how knowledge can be used to develop more accurate and effective measures for those who need them most? Are you good at communication and co-creation and have experience in developing quality in close collaboration with those who deliver the services? Then you are the one we are looking for!

The person employed will have a key role in planning and implementing internal quality development processes. The position is part of the agency's analysis environment, and is currently located in the Section for knowledge and analysis.

The position will be particularly geared towards quality development and improvement work in the organisation's operative part. Below, the main tasks will be measures that can contribute to the realization of the agency management's main goals for the organisation, including by ensuring good and comprehensive implementation of adopted strategies, plans and measures. The position will contribute to increased implementation power when it comes to supporting the measures departments in realizing their quality targets.

Duties The position is currently placed in the Section for knowledge and analysis, which is responsible for statistics within child protection and develops knowledge and analyzes in the field. The tasks must contribute to the development of the quality of the work, both internally in the Child and Family Agency and in the child welfare services in the districts.

The position will be able to have tasks within the entire range of tasks in the section, but have particular responsibility for:

• ongoing operational analyzes and support for implementation processes in the measures departments
• establishment of a holistic quality system, including assisting in the work with the preparation of knowledge-based professional routines in the deviation system EQS
• implementation of quality development and improvement work in close cooperation with managers and employees in all parts of the organisation, including contributing to the agency covering
• the future need for child protection services in an efficient and sustainable way
• carry out surveys, current situation analyzes and evaluation of the services BFE offers, and support the organization with analyzes of needs, quality and capacity

Qualifications Qualification requirements:

• relevant higher education within social science or social science disciplines
• relevant work experience
• good competence within method, evaluation, knowledge development and/or analysis work
• experience from work with project work/process management
• experience from implementation of change and improvement work in businesses
• good oral, written and visual presentation skills
• very good collaboration and communication skills

It is an advantage if you have:

• a broad repertoire of relevant methods, tools and frameworks
• competence and experience from implementation work
• experience from the upbringing field, child protection or other relevant sector areas

Personal qualities We are looking for an initiative-taking and independent person with a strategic and analytical approach to the field. The person hired must enjoy exploring and developing the subject area and have the ability to work efficiently. We are looking for a colleague who writes precisely, clearly and clearly. You must have the ability to establish a broad network of contacts within the organisation, communicate well and create commitment and joint ownership of important development work. This also requires you to be able to familiarize yourself with how departments and measures work in practice, and how to understand "where the shoe presses" in the various parts of our business. We are a sought-after partner and have a hectic working day with many balls in the air. You should enjoy this and be good at planning your own working day.

As an applicant, you are curious and see connections, and have a strategic and analytical mind. You collaborate well and get others on the team with you.

During selection, emphasis will be placed on the candidate's qualifications and characteristics complementing the competence of the section in general. We will place great emphasis on personal suitability and a good understanding of the role.

• We offer a meaningful and pleasant working day in a developing profession with an important social mission. You will work in an exciting professional environment with a wide contact surface within and outside the organisation
• New modern premises in the center of Oslo
• Salary step 45-52 in Oslo municipality's salary regulations (currently NOK 767,500 - 828,300), according to qualifications
• Good insurance and loan schemes in Oslo Pensjonsforsikring
• As an employee of Oslo municipality, the employer also pays your entire pension premium according to the net salary scheme, i.e. that 2% of your salary is not deducted for pension contributions

Contact informationHenrik Christian Karlson, 21802180

WorkplaceCHJ. Hambros plass 2 D

0164 OSLO

Key information: Employer: Oslo municipality

Reference no.: 5138984229

Occupancy rate: 100%

Fixed

Application deadline: 09/08/2026

About the employer:

The Children's and Family Agency is a specialist agency under the City Council's department for social services (SET). Our areas of work include institutional places for children and young people, emergency shelters, foster homes and child protection guards. We also offer housing and relief measures for children and young people with disabilities in Oslo. Information about the Child and Family Agency can be found at www.oslo.kommune.no

Workplaces in Oslo municipality must be characterized by diversity and our employees must reflect the city's population. We encourage everyone who is qualified to apply for a job with us, regardless of age, functional ability, gender, gender identity, sexual orientation, religion or ethnic background. Oslo municipality places importance on facilitating working conditions if you need it.

Please note that applicants can be entered on the public applicant list even if the applicant has requested anonymity, but you will be notified of this in this case.